IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician based in Munich or Berlin, you will act as a vital bridge between users and technology, translating complex technical issues into understandable language. Your day-to-day responsibilities include providing 1st level support, resolving hardware and software issues via a ticketing system, and managing the setup of workstations through software distribution tools. You will also oversee the maintenance of computers, printers, mobile devices, and network components. This role is ideal for technical talents who enjoy direct user interaction and problem-solving in a dynamic environment. The position is offered through a temporary staffing arrangement with a long-term perspective and the potential for permanent takeover. You will benefit from modern equipment, above-tariff pay starting from day one, and additional benefits like holiday and Christmas bonuses, making it an attractive entry point to grow your market value in the IT sector.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration) or an equivalent qualification.
Experience
- Professional experience in IT Support
- Experience in managing Windows environments and Active Directory
- Experience in hardware and software troubleshooting for end-users
- Experience working with IT ticketing systems and software distribution tools
Languages
Additional
- Valid Class B driver's license required for occasional business trips. Position is initially via temporary employment (Arbeitnehmerüberlassung) with an option for permanent hire. Location: Munich or Berlin.
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