IT Field Service Technician | IT Servicetechniker - Springer (m/w/d)

Job Summary

As an IT Field Service Technician (Springer) based in Cologne, you will play a vital role in providing flexible, on-site and remote technical support across various locations. Your day-to-day responsibilities involve the repair and maintenance of hardware including desktops, notebooks, tablets, and smartphones. You will be responsible for installing and configuring workstations, printers, and mobile scanners according to specific guidelines. A significant portion of the role involves troubleshooting software and operating system issues, managing service requests via the BPoS ticketing system, and maintaining detailed technical documentation. This position is ideal for proactive professionals who enjoy a mix of hands-on hardware work and direct user interaction. The role offers an attractive salary, long-term career perspectives, and opportunities for professional development and further training. Initially offered through temporary employment, there is a clear option for permanent takeover by the client company.