IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Egelsbach, you will provide critical on-site support for a managed services provider catering to industrial clients. Your daily responsibilities include setting up, reconfiguring, and dismantling Windows-based workstations, personalizing hardware, and providing user instruction for software and hardware applications. You will be the primary point of contact for troubleshooting, managing incoming incidents via a ticketing system, and ensuring all technical processes are thoroughly documented. This role is ideal for a hands-on professional who enjoys direct user interaction and physical hardware management. The position offers a structured work schedule and the unique opportunity for a permanent takeover after an initial placement period. It is a versatile role that combines technical maintenance with client-facing service, making it an attractive career step for those looking to deepen their experience in managed IT services and network monitoring within a professional industrial environment.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, Information Electronics Technician, or equivalent experience).
Experience
- Professional experience in ticket-based on-site support
- Practical knowledge in asset management and Active Directory user administration
- Experience in hardware setup, personalization, and user training
- Foundational experience in network technology
Languages
Additional
- Location: Egelsbach, Hesse. This is a full-time position initially via temporary employment (Arbeitnehmerüberlassung) with a specific option for permanent takeover.
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