IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Egelsbach, Hessen, Hessen, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Egelsbach, you will provide critical on-site support for a managed services provider catering to industrial clients. Your daily responsibilities include setting up, reconfiguring, and dismantling Windows-based workstations, personalizing hardware, and providing user instruction for software and hardware applications. You will be the primary point of contact for troubleshooting, managing incoming incidents via a ticketing system, and ensuring all technical processes are thoroughly documented. This role is ideal for a hands-on professional who enjoys direct user interaction and physical hardware management. The position offers a structured work schedule and the unique opportunity for a permanent takeover after an initial placement period. It is a versatile role that combines technical maintenance with client-facing service, making it an attractive career step for those looking to deepen their experience in managed IT services and network monitoring within a professional industrial environment.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, Information Electronics Technician, or equivalent experience).

Experience

  • Professional experience in ticket-based on-site support
  • Practical knowledge in asset management and Active Directory user administration
  • Experience in hardware setup, personalization, and user training
  • Foundational experience in network technology

Languages

German (Fluent)

Additional

  • Location: Egelsbach, Hesse. This is a full-time position initially via temporary employment (Arbeitnehmerüberlassung) with a specific option for permanent takeover.