IT Support Technician (2nd Level) | IT-Techniker / IT-Support im 2nd-Level-Support

Job Summary

This role involves providing comprehensive 2nd level technical support both on-site and remotely for a diverse client base in Dachau. As a Junior IT Support Specialist, your day-to-day activities will include diagnosing and resolving hardware and software issues, managing support tickets, and providing direct technical assistance to end-users. You will be responsible for ensuring smooth system processes and maintaining IT services within a structured environment. This position is ideal for a hands-on technician who enjoys problem-solving and direct user interaction. The role is initially offered through a personnel service provider with a clear option for permanent takeover by the client company. It offers a professional growth path with structured mentoring, modern equipment, and a collaborative team atmosphere that values knowledge sharing and professional development without the stress of constant emergency call-outs.