IT Application Support Specialist | IT Anwendungsbetreuer (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing critical technical support for a leading manufacturer of dental practice and laboratory software across the DACH region. As an IT Application Support Specialist, you will be responsible for troubleshooting hardware and software issues both remotely and on-site as part of the field service team. Your daily activities will include providing third-level support to resolve complex software queries and conducting training sessions for customers on various software products following an intensive induction period. The position offers a high degree of agility and flexible working hours within a collaborative team environment. This is a full-time, permanent opportunity initially starting via personnel leasing with a clear option for permanent takeover. It is an ideal role for professionals who enjoy a mix of technical problem-solving and direct customer interaction in a specialized medical-technical field.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT System Management, IT Service Technician) or specialized dental qualifications (e.g., Dental Technician, Dental Hygienist, or Dental Assistant).
Experience
- Professional experience in IT system integration, customer support, or technical service
- Practical experience with PC technology and Microsoft operating systems
- Experience in software technology and network solutions
- Background in dental technology or dental medical assistance is considered a valid qualification path
Languages
Additional
- Valid Class B driver's license is required for field service activities. Location: Munich.
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