Field Service System Administrator | System Administrator Fieldservice (m/w/d)

Herrmann Personaldienste GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Mar 12, 2026
Full-time
Permanent

Job Summary

As a Field Service System Administrator, you will be responsible for the direct on-site support of schools and business clients in the Cologne-Bonn-Aachen region. Your daily activities include identifying and documenting technical issues within a ticketing system, installing and configuring IT systems, and performing regular maintenance and administrative tasks. You will also be tasked with creating and updating technical documentation to maintain a robust knowledge base. This role is ideal for a customer-oriented professional who enjoys hands-on technical work and mobility. The position offers an attractive environment within a growing telecommunications and internet service provider, featuring flat hierarchies, a collaborative team atmosphere, and a modern workplace. With a 40-hour work week and the potential for a permanent takeover, it provides a stable yet innovative career path for IT specialists who value variety and direct client interaction.

Required Skills

Education

Completed vocational IT training (e.g., Fachinformatiker) or a comparable qualification with relevant professional experience.

Experience

  • Professional experience in IT system administration or a similar field
  • Experience in technical support for printers, peripherals, and networks
  • Proven experience working with ticketing systems
  • Experience in creating and maintaining technical documentation
  • Experience in on-site customer service and field operations

Languages

German (Fluent)English (Basic)

Additional

  • Valid Class B driver's license is required. Location constraints involve field service in the Cologne-Bonn-Aachen region.