Software Support Specialist | Software Support (m/w/d)

Job Summary

This role offers an exciting opportunity to join a long-standing ERP software developer specializing in the financial services sector, serving banks and leasing companies across the DACH region. As a Software Support Specialist, you will bridge the gap between technical development and client satisfaction. Your daily responsibilities will involve close collaboration with software development and project management teams to define automated test cases, conduct interface and usability testing, and perform error analysis. You will be responsible for providing remote and on-site support, analyzing customer feedback to optimize quality assurance processes, and maintaining technical documentation. This position is particularly attractive for those seeking a modern work environment in Oberhaching near Munich, offering flexible working hours, home office options, and a flat hierarchy. The role begins as a temporary placement with a clear option for permanent takeover, making it an excellent career entry or advancement point within the fintech industry.