IT Service Technician 2nd Level Support | IT Servicetechniker (m/w/d) 2nd Level Support

Job Summary

As an IT Service Technician in 2nd Level Support, you will join one of Europe's leading IT service providers in Berlin. Your daily responsibilities will involve providing remote support for various branches across Germany, managing service tickets, and maintaining Windows Client environments. You will play a key role in network and server management, as well as supporting VoIP systems. The position requires a solid foundation in IT infrastructure and a proactive approach to troubleshooting. This role is particularly attractive due to its long-term security, offering 30 days of vacation, professional development opportunities, and a structured onboarding process. The position is initially offered through temporary employment with a clear option for permanent takeover, making it an excellent entry point into a major European system house and e-commerce service provider.