IT Support Technician | Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Support Technician in Wolfsburg, you will play a pivotal role in maintaining the IT infrastructure for a market-leading IT solutions provider. Your daily responsibilities will involve managing Windows workstations and laptops, installing software such as MS Office, and configuring mobile devices like iPhones and iPads. You will provide critical support through a ticket-based system, offering both onsite assistance at service points and remote support for domestic and international client locations. The role requires a proactive approach to managing technical escalations and supporting various operating systems including Windows 10, Linux, and OSX. This position is particularly attractive due to its long-term career perspective, offering an initial temporary-to-permanent contract with a clear path to a permanent role. Employees benefit from 30 days of annual leave, professional development opportunities, and a structured onboarding process within a supportive, diverse team environment.
Required Skills
Education
Completed technical vocational training or a comparable qualification in the IT field.
Experience
- Professional experience in onsite and remote end-user support
- Proven expertise in handling client hardware and mobile devices
- Experience working with ticket-based support systems and specific project assignments
- Practical experience in managing technical escalations
- Experience in software installation and configuration within a corporate environment
Languages
Additional
- Valid Class B driver's license required; Willingness to travel for business purposes; Position is initially via labor leasing with an option for permanent takeover.
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