IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing critical second-level support for client systems and end-user devices at a market-leading IT solutions and service management company in Cuxhaven. As an IT Service Technician, you will be responsible for the day-to-day maintenance of hardware and software, including the installation, repair, and configuration of notebooks and PCs. You will act as a primary point of contact for users, offering technical advice and ensuring all support tickets are accurately documented. The position is ideal for professionals who enjoy hands-on troubleshooting and direct user interaction. The role is initially offered through a temporary staffing arrangement with a clear option for permanent takeover. It offers an attractive salary, a company mobile phone for private use, and structured career development opportunities within a collaborative environment. This is a unique chance to join a company that provides comprehensive IT infrastructure, cloud, and outsourcing services to a diverse client base.
Required Skills
Education
Successfully completed vocational training in the IT field, such as an IT Specialist (Fachinformatiker) or a comparable qualification.
Experience
- Professional experience in Second-Level Support, specifically in hardware and software troubleshooting
- Practical experience in the installation and setup of notebooks and PCs
- Experience in maintaining and documenting processes within a ticketing system
- Proven track record in user support and technical consulting
Languages
Additional
- Valid Class B driver's license required. Location: Cuxhaven. Full-time, permanent contract potential after initial temporary placement.
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