IT Support Specialist / Systems Integration Technician | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

As an IT Support Specialist at Plum Druck + Entwurf GmbH, you will join a growing IT department within a long-established full-service media and marketing agency. Your primary responsibility involves providing technical assistance to small and medium-sized business clients, troubleshooting issues via telephone and remote maintenance software. Daily operations include managing domain registrations, administering email accounts, and resolving various technical hurdles to ensure seamless client operations. This role is ideal for a service-oriented professional who enjoys independent problem-solving within a modern agency environment. The position is particularly attractive due to its commitment to work-life balance, offering solid core hours with no overtime, flexible holiday planning, and a highly supportive team culture that includes personalized professional development opportunities and a pet-friendly office policy.