IT Support Specialist / Systems Integration Technician | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

As an IT Support Specialist at Plum Druck + Entwurf GmbH, you will join a rapidly growing IT department within a full-service media and advertising agency. Your daily responsibilities will center on providing high-quality technical assistance to small and medium-sized business clients via telephone and remote maintenance software. Key tasks include troubleshooting technical issues, managing and registering domains, and resolving email account problems. The role is ideal for a proactive problem-solver who enjoys direct customer contact and independent work. The position is particularly attractive due to its stable core working hours, lack of overtime, and a modern agency environment that encourages personal development. The company culture is inclusive and flexible, offering unique perks such as the ability to bring a dog to work and employee-organized break activities ranging from beekeeping to quiet zones.