IT Specialist / Customer Support / IT Support (System Integration) | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

The Plum Druck + Entwurf GmbH, a full-service provider specializing in graphic development, printing, advertising technology, and online services for SMEs, is seeking an engaged IT Specialist (System Integration) to strengthen its rapidly growing IT department. The core mission of this role is to provide first-class technical support to customers, handling inquiries via phone and online channels. Day-to-day responsibilities include registering and managing domains, analyzing, and resolving technical issues related to email accounts and related services, often utilizing remote maintenance software. The ideal candidate must have completed vocational training as an IT Specialist for System Integration or possess a comparable qualification. Strong technical problem-solving skills are essential for success in this independent and varied role within a modern, future-oriented team environment.