IT Support Specialist / Systems Integration Technician | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

As an IT Support Specialist at Plum Druck + Entwurf GmbH, you will join a growing IT department within a long-established full-service media and advertising agency. Your daily responsibilities will focus on providing high-quality technical assistance to small and medium-sized business clients, primarily through phone and remote maintenance software. You will be responsible for managing domain registrations, troubleshooting email account issues, and resolving various technical inquiries. The role is ideal for a service-oriented professional who enjoys independent problem-solving in a modern agency environment. The position is particularly attractive due to its commitment to work-life balance, offering solid core working hours with no overtime, flexible vacation planning, and a highly inclusive company culture that accommodates personal needs—ranging from individual office spaces to pet-friendly policies and diverse employee-led break activities.