IT Support Specialist / Systems Integration Technician | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

As an IT Support Specialist at Plum Druck + Entwurf GmbH, you will join a growing IT department within a full-service agency that has supported small and medium-sized enterprises for nearly 40 years. Your day-to-day responsibilities will focus on providing technical assistance to clients via telephone and online platforms, managing domain registrations, and troubleshooting email-related issues using remote maintenance software. The role requires a strong technical problem-solving mindset and the ability to work independently within a flat-hierarchy team. This position is particularly attractive due to its commitment to work-life balance, offering solid core working hours with no overtime, flexible vacation planning, and a modern office environment that allows for personal customization. The company fosters a unique culture that supports diverse employee-led activities, including a pet-friendly policy and dedicated spaces for personal development and relaxation.