Technical Support Associate | Technischer Support Mitarbeiter (m/w/d)

Job Summary

As a Technical Support Associate at Serviscope AG, you will serve as the primary point of contact for customers seeking assistance with technical inquiries. Your daily responsibilities include providing telephone support, assisting with electronic payment transactions, and conducting identity verification checks in accordance with established guidelines. This role requires a high degree of service orientation and a structured approach to problem-solving within a team environment. The position is particularly attractive for those seeking flexibility, offering an hourly wage of €16.00 and part-time to full-time options (20-35 hours per week). While the role does not offer remote work, it provides a stable, permanent contract with 27 days of vacation, professional development opportunities, and regular team events to foster a strong community spirit in Karlsruhe.