Technical Support Representative | Technischer Support Mitarbeiter (m/w/d)

SERVISCOPE AG

Köln, Nordrhein-Westfalen, Deutschland
Published Feb 27, 2026
Part-time
No information

Job Summary

As a Technical Support Representative at SERVISCOPE AG, you will serve as the primary point of contact for customers seeking assistance with technical inquiries. Your day-to-day responsibilities include providing telephone support, assisting with electronic payment transactions, and performing identity verification checks in accordance with established guidelines. This role is ideal for individuals who pride themselves on a service-oriented mindset and a structured approach to problem-solving. The position offers a high degree of stability through a permanent contract and a competitive starting wage of €16.00 per hour. While the role does not offer home office options, it provides a supportive team environment with regular events and targeted professional development opportunities. You will work within a flexible shift model, making it a great fit for those seeking part-time or full-time engagement between 20 and 35 hours per week.

Required Skills

Education

Not specified

Experience

  • Professional experience in customer service or technical support environments
  • Experience in handling customer inquiries via telephone
  • Experience working in a structured and independent manner
  • Experience working effectively within a team

Languages

German (Fluent)

Additional

  • Availability for shift work (Mon-Fri 6:00-22:00, Sat-Sun 9:00-14:00); No home office (on-site only); Permanent employment between 20-35 hours per week.