Technical Support Specialist | Technischer Support Mitarbeiter (m/w/d)

Job Summary

As a Technical Support Specialist at SERVISCOPE AG, you will play a vital role in supporting the cooperative financial group's online banking services. Your daily responsibilities include providing technical assistance to customers via telephone, managing electronic payment transactions, and verifying customer identities according to strict regulatory guidelines. This position is ideal for professionals who thrive in a structured environment and enjoy direct customer interaction through various channels including phone, chat, and email. The role offers a unique opportunity to work within a large, innovative banking service provider with over 750 employees. You will benefit from professional development opportunities, a competitive hourly wage of €16.00, and a stable, permanent contract. The position is based in Karlsruhe and offers a collaborative team atmosphere with regular company events, making it an attractive choice for those seeking long-term career growth in the financial services sector.