Technical Support Associate | Technischer Support Mitarbeiter (m/w/d)
SERVISCOPE AG
Job Summary
As a Technical Support Associate at SERVISCOPE AG, you will serve as the primary point of contact for customers seeking assistance with technical inquiries. Your day-to-day responsibilities will involve providing phone-based support, specifically focusing on electronic payment transactions and ensuring security protocols are met through customer identity verification. This role is ideal for individuals who pride themselves on a structured, independent work style and a strong commitment to customer service. The position offers a high degree of stability through a permanent, part-time contract (20-35 hours per week) with an entry-level wage of €16.00 per hour. While the role does not offer remote work, it provides a collaborative team environment with regular corporate events and targeted professional development opportunities to help you grow within the company. This is a shift-based role that includes weekend rotations, making it suitable for those seeking a flexible weekly schedule.
Required Skills
Education
Not specified
Experience
- Professional experience in customer-oriented service environments
- Experience in handling technical inquiries via telephone
- Experience working within a team-based professional setting
Languages
Additional
- Must be available for shift work (Mon-Fri 6:00-22:00, Sat-Sun 9:00-14:00). Role is strictly on-site (no home office). Location: Karlsruhe, Germany.
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