IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer, you will be responsible for the administration and maintenance of Windows and/or Linux environments within a 2nd level support framework. Your day-to-day activities involve analyzing and resolving technical disruptions in IT infrastructure, including networks and server systems. You will collaborate closely with 1st and 3rd level support teams to ensure efficient escalation management and the implementation of new technologies. Key tasks include monitoring system performance, implementing security patches, and contributing to infrastructure projects such as migrations and automation initiatives. This role is ideal for a technically versatile professional who values data security and continuous learning. The position offers an attractive permanent contract in a growing company, providing opportunities to work with modern technologies like cloud platforms (Azure/AWS) and automation tools (Ansible/Puppet) while supporting large-scale, exciting IT environments.