IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer, you will be responsible for the administration and maintenance of complex Windows and Linux server environments. Your day-to-day activities involve analyzing and resolving technical disruptions within the IT infrastructure, including networks, servers, and collaboration tools like Office365 and MS Teams. You will act as a vital link between 1st and 3rd level support, ensuring efficient escalation management and the implementation of new technologies. Beyond troubleshooting, you will contribute to system architecture planning, documentation, and the automation of IT processes using modern scripting and configuration management tools. This role is particularly attractive for professionals who enjoy variety, as it offers the opportunity to work with a broad technology stack—ranging from virtualization with VMware to cloud environments in Azure or AWS—while supporting large-scale projects like rollouts and migrations. The position provides a permanent contract in a growing company with a strong focus on continuous professional development and certifications.