2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves providing high-level technical support and administration for Windows and Linux environments. As a 2nd Level Support Specialist, you will be responsible for the analysis, troubleshooting, and resolution of complex technical disruptions within IT infrastructure, including networks and server systems. Your day-to-day tasks will include monitoring system performance using tools like SolarWinds or Grafana, implementing security patches, and collaborating with both 1st and 3rd level support teams to ensure seamless operations. You will also play a key role in IT projects such as migrations, rollouts, and automation initiatives. This position is ideal for a communicative professional who values data security and continuous learning. It offers the unique opportunity to work with a broad spectrum of modern technologies—from virtualization (VMware/Hyper-V) to cloud platforms (Azure/AWS) and automation tools (Ansible/Puppet)—within a stable, permanent employment framework that encourages professional certification and career growth.