IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

ANG GmbH

Aschaffenburg, Bayern, Deutschland
Published Mar 6, 2026
Full-time
Permanent

Job Summary

As an IT Support Engineer, you will be responsible for the administration and maintenance of Windows and/or Linux environments within a 2nd level support framework. Your daily activities include analyzing and resolving technical malfunctions in IT infrastructure, managing network systems, and optimizing server performance. You will act as a vital link between 1st and 3rd level support, ensuring efficient escalation and the implementation of new technologies. The role involves managing virtualization platforms, backup solutions, and cloud environments while ensuring strict adherence to data security and privacy standards. This position is ideal for proactive professionals who enjoy working with modern technologies like Microsoft Azure, Ansible, and Docker. It offers a permanent contract with significant opportunities for professional development and certifications, making it an attractive choice for those looking to advance their technical career in large-scale, dynamic IT landscapes.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and system administration
  • Experience in managing network infrastructures and server systems
  • Proven track record in troubleshooting and resolving technical IT malfunctions
  • Experience with virtualization and cloud-based hybrid environments
  • Experience in documenting IT processes and creating operational manuals

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong commitment to data protection and continuous professional development.