IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer, you will be responsible for the administration and maintenance of complex Windows and Linux server environments within a 2nd level support framework. Your daily activities will include analyzing and resolving technical malfunctions in IT infrastructure, managing network components, and ensuring the stability of server systems. You will play a critical role in system architecture development, collaborating closely with 1st and 3rd level support teams to escalate issues and implement new technologies. The role involves monitoring system performance using tools like SolarWinds or Prometheus, applying security patches, and supporting major projects such as rollouts and cloud migrations. This position is ideal for technical professionals who value continuous learning and data security. You will benefit from a permanent contract in a growing company, exposure to cutting-edge technologies like Ansible and AWS, and opportunities for professional certification, making it a highly attractive career move for those seeking technical variety and long-term stability.