IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be the primary point of contact for employees facing technical challenges with hardware and software. Your daily responsibilities include setting up and maintaining workstations, printers, and mobile devices, as well as installing and configuring operating systems and applications. You will be responsible for troubleshooting issues within 1st and 2nd-level support and documenting these cases in a ticketing system. Collaboration is key, as you will work closely with external service providers and internal IT teams to ensure seamless operations. This role is ideal for service-oriented professionals who enjoy problem-solving and want to take on responsibility in a dynamic environment. FERCHAU offers an attractive package including corporate discounts on travel and electronics, opportunities for professional development through diverse training programs, and a collaborative team spirit where individual ideas are valued.