IT Onsite Support Technician | Mitarbeiter IT Onsite Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Münster, Westfalen, Nordrhein-Westfalen, Deutschland

Published Mar 6, 2026

Full-time

No information

Job Summary

As an IT Onsite Support Technician, you will serve as the primary point of contact for employees facing technical challenges at their workplace. Your daily responsibilities include the physical setup, maintenance, and replacement of hardware such as PCs, laptops, monitors, and printers. You will play a key role in configuring software and operating systems, managing meeting room technology, and performing basic network cabling tasks. A significant portion of the role involves documenting and tracking incidents within a ticketing system while coordinating closely with central IT teams. This position is ideal for service-oriented professionals who enjoy hands-on troubleshooting and direct user interaction. Joining FERCHAU offers the chance to work with a leading technology service provider, providing a platform for professional growth, responsibility, and participation in diverse digitalization projects across various industries. The role is characterized by a strong team spirit and a commitment to advancing technological connectivity.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration) or equivalent practical experience.

Experience

Professional experience in an IT environment or completed vocational training in IT
Practical experience in hardware deployment and maintenance
Experience in providing direct technical support to end-users
Experience working with Windows-based systems and office applications
Experience in basic network administration and troubleshooting

Languages

Not specified

Additional

Must demonstrate a service-oriented mindset and strong communication skills for user interaction. Reference number VA29-27739-PB is required for the application.