Senior IT Service Technician | Senior IT-Servicetechniker (m/w/d)
BWI GmbH
Job Summary
As a Senior IT Service Technician, you will play a critical role in ensuring the digital future of the German Federal Armed Forces (Bundeswehr). Based in Kiel, you will be responsible for providing decentralized IT services across over 90 locations in Schleswig-Holstein. Your daily responsibilities include the tool-based analysis and resolution of technical issues within PC, telephony, LAN, and WAN environments. You will also manage hardware relocation projects and support central operations as an on-site representative. This position is unique because it offers the opportunity to work on one of Germany's largest and most complex IT infrastructures, contributing directly to national security. The role combines hands-on technical troubleshooting with project involvement, requiring a high degree of mobility and customer orientation. Candidates benefit from a secure public-sector environment, extensive professional development opportunities, and a comprehensive benefits package including a company pension and 30 days of annual leave.
Required Skills
Education
Successfully completed 3-year vocational training in an IT-related field (e.g., IT Systems Electronic Technician) or equivalent professional experience.
Experience
- At least 1 year of professional experience in IT, telecommunications, or network environments
- Professional experience in a public authority or government-related environment
- Experience in tool-based fault analysis and resolution
- Proven experience in technical documentation and project participation
Languages
Additional
- Valid Class B driver's license required; Readiness for regional travel/mobility within the Schleswig-Holstein area; Must be willing to undergo security-related checks for Bundeswehr environments.
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