Project Assistant in Complaint and Resilience Management | Projektassistenz (m/w/d) Beschwerde- & Resilienzmanagement
Universitätsklinikum Schleswig-Holstein
Job Summary
This role at the University Hospital Schleswig-Holstein (UKSH) serves as a vital link between patients, clinical departments, and central support structures. As a Project Assistant, you will be instrumental in the systematic recording and evaluation of patient feedback to enhance care quality and safety. Your daily responsibilities include providing organizational and administrative support to the Clinical Ethics Committee and the Resilience Management team. You will be responsible for planning, coordinating, and documenting various formats and measures, including meetings and workshops. This position is particularly attractive for those seeking a meaningful role in a major medical institution, offering a permanent part-time contract (25 hours/week) with professional development opportunities and public transport benefits. You will work within the Corporate Development department, contributing to the continuous improvement of clinical processes and health security frameworks while handling sensitive information with the utmost discretion.
Required Skills
Education
Completed vocational training in business administration, office management, or a comparable qualification.
Experience
- Professional experience in commercial or administrative roles
- Experience in organizing, planning, and following up on meetings and workshops
- Experience in creating and managing documentation, protocols, and reports
- Experience in process structuring and development
- Proven ability to handle sensitive and confidential information
Languages
Additional
- This is a part-time position (25 hours per week). Candidates must be willing to learn specialized software products used within the clinical environment.
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