IT Onsite Support Technician | IT Servicetechniker Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Mar 4, 2026
Full-time
Permanent

Job Summary

As an IT Onsite Support Technician in Hamburg, you will provide critical technical assistance within an international service environment. Your daily responsibilities involve analyzing and resolving hardware, software, network, and communication system malfunctions directly at the customer's location. You will be tasked with performing Second Level Support, managing client environments, and overseeing life cycle management for hardware and software deployments. Additionally, you will be responsible for maintaining technical documentation and inventory data. This role is ideal for technical professionals who enjoy hands-on troubleshooting and direct client interaction. The position offers an attractive performance-oriented salary, personal development opportunities, and the stability of a permanent contract, initially starting through a temporary-to-permanent placement model. It is a unique opportunity to work for a global IT service provider while benefiting from personalized career coaching and support during the recruitment process.

Required Skills

Education

Successfully completed IT vocational training (e.g., IT Specialist for System Integration, IT Customer Support, IT Systems Electronics Technician, or Information Electronics Technician).

Experience

  • Professional experience in IT support or system integration
  • Experience in error analysis and troubleshooting for hardware and software
  • Experience in technical documentation and inventory maintenance
  • Experience in client environment administration and support

Languages

German (Fluent)English (Fluent)

Additional

  • Class B driver's license preferred. Role is located in Hamburg. Position is a temporary-to-permanent placement (Arbeitnehmerüberlassung mit Option auf Übernahme).