IT Service Technician | IT Service Techniker (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Mar 4, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Munich, you will serve as a vital link between technology and people, providing essential technical support in an international environment. Your daily responsibilities will involve troubleshooting hardware and software issues, supporting users with Microsoft Windows and Office products, and managing requests within a ticket system as part of first and second-level support. You will be responsible for documenting IT processes and maintaining end-user devices, including notebooks, desktops, and smartphones. This role is ideal for a problem-solver who enjoys direct user contact and hands-on technical work. The position is offered through a temporary-to-permanent arrangement (Arbeitnehmerüberlassung), providing a stable entry point into an innovative team with attractive compensation and personalized development opportunities. A key highlight is the streamlined application process, requiring only a CV to get started.

Required Skills

Education

Completed vocational training in IT, such as IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Customer Support Specialist, or a similar qualification.

Experience

  • Professional experience in user support or on-site IT service
  • Practical experience in troubleshooting hardware and software issues
  • Familiarity with managing IT end-user devices such as smartphones and laptops
  • Experience working with Microsoft Windows and Office environments

Languages

German (Basic)

Additional

  • Location: Munich. This is a full-time, permanent contract position (initially via employee leasing with an option for permanent takeover).