IT Service Technician | IT-Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing critical IT support for an industrial group in Munich, specifically at the Neuperlach Süd location. As an IT Service Technician, you will be responsible for the day-to-day management of client workstations, including 2nd level field service and on-site support. Your tasks will include hardware and software troubleshooting, diagnostics, and the installation of notebooks, PCs, and peripheral devices. You will also handle ticket dispatching, documentation, and data recovery processes. This position is ideal for professionals who enjoy hands-on technical work and direct interaction with end-users. The role offers a long-term perspective through a temporary-to-permanent contract model, providing a stable career path within a nationwide service provider. Candidates can expect flat hierarchies, predictable working hours, and individual development opportunities in a professional environment that values diversity and personal career coaching.
Required Skills
Education
Completed vocational training in the IT field or comparable professional experience.
Experience
- Professional experience in 2nd level IT support environment
- Proven experience in troubleshooting and resolving hardware and software faults
- Experience with the commissioning and installation of IT hardware
- Experience in documenting technical issues within a ticketing system
Languages
Additional
- Class B driver's license is desirable; Location: Munich (Neuperlach Süd); Position is temporary-to-permanent (Arbeitnehmerüberlassung with option for takeover).
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