IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Mar 4, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Hamburg, you will be responsible for the end-to-end lifecycle management of client hardware and software. Your daily activities will include installing hardware and software components, maintaining technical documentation, and updating inventory data. You will serve as a critical point of contact for Second Level Support, directly assisting customers on-site with troubleshooting and error analysis across hardware, software, networks, and communication systems. This role is ideal for professionals who enjoy hands-on technical problem-solving and client interaction within an international environment. The position is initially offered through professional recruitment (temporary employment) with a clear option for permanent takeover by the client company. It offers an attractive performance-based salary package and tailored personal development opportunities within a global IT services and engineering solutions provider.

Required Skills

Education

Completed vocational training in the IT sector (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, Information Electronics Technician, or equivalent qualification).

Experience

  • Professional experience in IT system integration or technical customer support
  • Experience in hardware and software troubleshooting and error analysis
  • Experience in administering client environments and providing onsite support
  • Experience in technical documentation and inventory data maintenance

Languages

German (Fluent)English (Fluent)

Additional

  • Class B driver's license is preferred. Position is based in Hamburg and involves onsite customer support.