IT Technician | IT Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This full-time role is based in Frankfurt am Main within a prestigious law firm's Field Service team. As an IT Technician, you will be the primary point of contact for end-user support, managing the entire lifecycle of technical issues from initial ticket receipt to final documentation. Your daily responsibilities will involve troubleshooting hardware and software problems, setting up and relocating IT workstations, and providing hands-on training to users. This position offers a unique entry into an international legal environment through a temporary-to-permanent contract model, providing a secure perspective with clear paths for individual professional development. It is an ideal opportunity for a service-oriented technical professional looking to apply their skills in a structured, professional corporate setting where high-quality documentation and user satisfaction are paramount.
Required Skills
Education
Completed vocational training in the IT sector (e.g., IT Specialist for Systems Integration, IT Systems Electronics Technician, or Information Electronics Technician) or equivalent professional experience.
Experience
- Professional experience in the IT sector or completed vocational training in IT systems integration or electronics
- Practical experience handling common client peripheral devices such as printers and headsets
- Experience in field service or on-site end-user support
- Experience using ticketing systems for incident management and documentation
Languages
Additional
- Valid Class B driver's license is desirable. The role is initially via labor leasing (Arbeitnehmerüberlassung) with an option for permanent takeover.
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