Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Piening GmbH Engineering & IT

Hamburg, Hamburg, Deutschland
Published Mar 4, 2026
Full-time
Permanent

Job Summary

As a Senior IT Support Expert at Piening, a leading German engineering and IT service provider, you will play a critical role in maintaining and optimizing client infrastructure. Your daily responsibilities include processing customer inquiries via phone and ticket systems, administering Windows and Linux servers, and managing client storage and network systems. You will be responsible for the monitoring and documentation of complex IT environments, ensuring high availability and performance. This role is ideal for a professional who enjoys troubleshooting hardware and software issues while working independently in a structured manner. The position offers significant stability through a permanent contract, flexible working hours for a healthy work-life balance, and attractive performance-based compensation. Joining a medium-sized family business that prioritizes employee growth and appreciation, you will benefit from individual training opportunities and exposure to a diverse range of industries and clients across Germany.

Required Skills

Education

Completed vocational IT training or an equivalent professional qualification

Experience

  • At least 3 years of experience in IT support within Microsoft environments
  • Professional experience in supporting Linux systems
  • Experience in the administration and support of MS Office 365 systems
  • Proven track record in hardware and software troubleshooting
  • Experience working with server, client, storage, and network technologies

Languages

German (Fluent)English (Fluent)

Additional

  • Permanent employment contract; Flexible working hours; Preference given to severely disabled applicants with equal qualifications.