Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

As a Senior IT Support Expert at Piening, a top-tier German engineering and IT service provider, you will be responsible for the comprehensive technical support of diverse client environments. Your daily activities involve processing customer inquiries via telephone and ticketing systems, ensuring the smooth operation of Windows and Linux systems, and managing critical infrastructure including servers, storage, networks, and firewalls. You will play a vital role in system administration, proactive monitoring, and detailed technical documentation. This permanent position offers high job security within a medium-sized family business culture that prioritizes professional growth. The role is particularly attractive due to its flexible working models, performance-based compensation, and the opportunity to work across various industries and technologies, providing a dynamic and stable career path for experienced IT professionals.