IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Hamburg, you will join a growing IT consultancy providing essential information and communication technology services. Your daily responsibilities will involve supporting users with operating systems, hardware, local applications, and mobile devices. You will be responsible for the physical setup, dismantling, and replacement of hardware components, as well as managing incoming support tickets and maintenance requests. Additionally, you will play a key role in asset management and providing end-user training. This position offers a secure workplace within an established company, a collaborative team environment, and predictable working hours. The role is initially through a personnel service provider with a clear option for permanent takeover by the client company, making it an excellent opportunity for professionals looking for long-term stability and career development in technical support.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Customer Support, IT Systems Electronics Technician, or a comparable qualification/initial professional experience.
Experience
- Professional experience in IT support or system integration
- Initial practical experience using IT ticket systems
- Experience in the administration of Windows workstations and notebooks
- Experience in asset management and documentation
- Experience in hardware component assembly and replacement
Languages
Additional
- The position is located in Hamburg and is a full-time, permanent contract role (initially via employee leasing with a takeover option).
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