IT Field Service Technician | IT Field Service Techniker (m/w/d)
wu personal GmbH Düsseldorf
Job Summary
As an IT Field Service Technician, you will be the frontline support for clients in the West Germany region, providing essential 1st and 2nd Level Field Service. Your daily tasks will involve performing IMAC (Install, Move, Add, Change, Delete) activities, configuring and installing PCs, peripherals, and hand-scanners. You'll also conduct service calls for client hardware and network components, provide on-site user training, and meticulously document all service work within the ticketing system. This role demands a proactive individual with a solid IT background, strong problem-solving skills, and a willingness to travel, offering a dynamic opportunity within a leading IT service company.
Required Skills
Education
Completed IT training (e.g., IT Specialist, IT Systems Electronics Technician) or comparable qualification
Experience
- • Professional experience in 1st and 2nd Level Field Support
Languages
Additional
- Driving license Class B; Willingness to travel within West Germany; Occasional overnight stays required
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