IT Technician Onsite Support | IT Techniker Onsite Support (m/w/d)
wu personal GmbH Düsseldorf
Job Summary
This role is ideal for an experienced IT professional specializing in providing first-level client support directly on-site. The successful candidate will be responsible for managing and resolving hardware and software issues for end-users, ensuring smooth operation of client systems. Key daily tasks include receiving and processing disturbance reports, handling tickets within the designated system, and performing installations, break/fix operations, and troubleshooting for various end devices. You will primarily support standard applications like MS Office and current Windows operating systems (Windows 7-10). Essential qualifications include a completed technical vocational education or comparable professional experience, along with foundational knowledge of networking, servers, Active Directory, and MS Office 365. This position offers a stable, long-term contract with above-standard compensation and project allowances, supporting a global technology leader in Germany's digital transformation efforts.
Required Skills
Education
Completed technical vocational education or comparable qualification
Experience
- Completed technical vocational training or comparable professional experience
- Initial experience in ticket systems and IT support
- Experience in PC hardware installation and troubleshooting
Languages
Additional
- Not specified
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