Technical Support Associate | Technischer Support Mitarbeiter (m/w/d)
SERVISCOPE AG
Job Summary
As a Technical Support Associate at Serviscope AG, you will serve as the primary point of contact for customers seeking assistance with technical inquiries. Your daily responsibilities include providing telephone support, assisting with electronic payment transactions, and performing identity verification checks in compliance with established guidelines. This role requires a high degree of service orientation and the ability to work independently while maintaining a structured approach to problem-solving. The position offers an attractive starting wage of €16.00 per hour and provides a stable, permanent employment contract with flexible hours between 20 and 35 hours per week. While the role does not offer home office options, it provides a strong community atmosphere through regular team events and targeted professional development opportunities to help you grow your technical and personal skills within the company.
Required Skills
Education
Not specified
Experience
- Professional experience in customer service or service-oriented environments
- Experience in handling technical inquiries via telephone
- Experience in working within a structured and independent manner
Languages
Additional
- Willingness to work shifts (Monday-Friday 6:00-22:00, Saturday-Sunday 9:00-14:00); No home office availability; Location: Karlsruhe, Germany.
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