IT Support Specialist | IT Support (m/w/d)

Job Summary

As an IT Support Specialist at Innovation Group, you will serve as the primary point of contact for all technical issues, providing assistance via telephone, in person, and through a dedicated ticketing system. Your daily responsibilities include classifying and distributing support requests, managing user accounts, and maintaining a wide array of hardware including workstations, mobile devices, and network components. You will collaborate closely with global IT specialist teams focusing on client, server, and voice systems while monitoring infrastructure health. This role is ideal for a proactive professional who enjoys hands-on technical work and project support. The position is particularly attractive due to its award-winning workplace culture, offering up to three days of remote work per week, extensive professional development subsidies up to €3,000, and a comprehensive benefits package including 30 days of vacation and workation options.