IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Mannheim, Baden-Württemberg, Deutschland
Published Feb 26, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Mannheim, you will join a supportive team working for a prominent automotive manufacturer. Your primary daily responsibilities involve the physical assembly, disassembly, and initial configuration of hardware, as well as the repair of desktops, notebooks, and tablets within their warranty periods. You will serve as a key point of contact for users at the Service Point, providing personal support for Windows workstations and laptops. Additionally, you will be responsible for installing and troubleshooting various software and operating systems while documenting all incidents within a ticket system. This role is ideal for a hands-on professional with strong hardware knowledge who enjoys direct user interaction. The position is initially offered through personnel leasing with a clear option for permanent takeover. Benefits include 30 days of vacation, professional development opportunities, and modern office equipment in a highly accessible location.

Required Skills

Education

Successfully completed vocational training in the IT field or a comparable professional qualification.

Experience

  • Professional experience in IT support or hardware maintenance
  • Experience in supporting current Windows operating systems and Office products
  • Proven experience in the maintenance of Windows workstations and laptops
  • Experience in hardware assembly, configuration, and warranty-based repairs
  • Experience in user support and incident documentation via ticket systems

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Position is based in Mannheim with a full-time schedule and an option for permanent employment.