IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Feb 15, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Augsburg, you will play a vital role in maintaining the workplace infrastructure for a market-leading IT solutions provider. Your daily responsibilities include the installation and configuration of IT workplace hardware, providing onsite support for Windows clients, and troubleshooting issues within industrial IT environments, specifically focusing on panel PCs and tablets. You will be responsible for documenting all technical interventions within a ticket system and may participate in compensated weekend on-call shifts. This role is ideal for a hands-on professional who enjoys direct hardware interaction and problem-solving in a dynamic onsite environment. The position offers a permanent contract after an initial period of personnel leasing, providing long-term stability. Attractive benefits include 30 days of vacation, a fully subsidized company pension scheme, and access to a private occupational disability insurance, making it a highly secure and employee-focused opportunity.

Required Skills

Education

Completed technical vocational training or a comparable professional qualification in the IT field.

Experience

  • Professional experience in the rollout of IT hardware
  • Practical experience in providing both onsite and remote technical support
  • Proven proficiency in utilizing professional ticket systems for incident management
  • Experience in troubleshooting hardware within industrial IT environments

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to participate in extra-compensated weekend on-call services (Rufbereitschaft); Location-based role in Augsburg; Candidates must be eligible for personnel leasing with an option for permanent takeover.