IT Support Specialist | Mitarbeiter IT Service (m/w/d)

puro Personaldienstleistung GmbH

Wolfsburg, Niedersachsen, Deutschland
Published Feb 15, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist based in Wolfsburg, you will serve as the primary point of contact at the IT helpdesk, where providing high-quality support is prioritized over simply closing tickets. Your daily responsibilities include installing and maintaining software and operating systems, managing incidents and service requests, and ensuring all work is meticulously documented within standard ticketing systems. You will also be responsible for hardware support, specifically for PCs and printers, while ensuring compliance with internal and legal regulations. This role is ideal for those seeking professional growth, as it offers structured onboarding, opportunities for manufacturer certifications, and a clear path for skill development. The position is initially offered through temporary employment with a strong option for permanent takeover, featuring flexible working hours and a modern approach to workplace design.

Required Skills

Education

Completed technical vocational training or an equivalent professional qualification in the IT field.

Experience

  • Professional experience in handling IT hardware such as PCs and printers
  • Practical experience with Windows 10 and 11 operating systems
  • Experience in technical documentation and using ticketing systems
  • Experience in incident and service request management

Languages

German (Fluent)English (Basic)

Additional

  • The role is located in Wolfsburg and is a full-time, permanent contract (initially via temporary staffing with a takeover option). Candidates must be able to adhere to internal and legal compliance regulations.