IT Onsite Support Technician | IT-Techniker Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Technician, you will be the primary point of contact for technical hardware and software issues at the client's location. Your daily responsibilities include the physical replacement, setup, and configuration of workstations, laptops, and peripheral devices to ensure a seamless office environment. You will actively troubleshoot technical problems, perform incident management by documenting resolutions in a ticketing system, and provide direct customer support. This role is ideal for service-oriented professionals who enjoy hands-on technical work and direct interaction with users. The position offers an attractive package including a collective agreement (GVP) contract, holiday and Christmas bonuses, and a high likelihood of permanent placement with the client, making it a stable career move for those looking to grow in IT infrastructure support.