2nd Level Support Specialist | COMBASE AG: 2nd Level Support Spezialist:In (m/w/d)

Job Summary

Join COMBASE AG, a leading provider of cloud-based Point-of-Sale solutions, as a 2nd Level Support Specialist in Dresden. This role involves tackling complex technical challenges by identifying and resolving issues, often logging into remote IT system environments for configuration and maintenance. You will be the crucial link between the 1st Level Support team and customer IT staff, ensuring high-quality service delivery via a ticketing system. The ideal candidate possesses a vocational qualification in IT System Integration or equivalent, paired with solid professional experience. Essential technical skills include strong administration knowledge of GNU/Linux and Windows systems, along with database experience (MySQL, PostgreSQL). Fluency in German is required for internal and external communication, making this an excellent opportunity for IT professionals seeking a challenging role in a modern, agile environment with continuous development opportunities.