2nd Level Support Specialist | COMBASE AG: 2nd Level Support Spezialist:In (m/w/d)

Job Summary

As a 2nd Level Support Specialist at COMBASE AG, you will play a critical role in maintaining and optimizing cloud-based Point-of-Sale (POS) solutions for international clients. Your day-to-day responsibilities involve identifying and resolving complex technical issues, managing remote IT environments, and configuring systems to ensure peak performance. You will act as a technical escalation point for 1st level support and collaborate directly with clients' IT departments via a professional ticketing system. This role is ideal for those who enjoy a mix of remote work and occasional on-site client visits. COMBASE AG offers an attractive, agile work environment in Dresden with modern technologies, flat hierarchies, and a strong focus on professional development. The position is unique for its international reach, connecting teams in Germany and Las Vegas, while providing local benefits like job tickets and flexible working hours.