2nd Level Support Specialist | COMBASE AG: 2nd Level Support Spezialist:In (m/w/d)

Job Summary

As a 2nd Level Support Specialist at COMBASE AG, you will play a critical role in maintaining and optimizing cloud-based Point-of-Sale (POS) solutions for international clients. Your day-to-day responsibilities involve identifying and resolving complex technical issues, logging into remote IT environments for configuration and maintenance, and collaborating closely with 1st Level Support and client IT departments. You will manage these tasks through a professional ticketing system, ensuring high-quality service delivery. This role is ideal for technical professionals who enjoy a mix of remote work and occasional on-site client visits. The position is particularly attractive due to its modern tech stack, agile working environment in the heart of Dresden, and a culture that emphasizes professional development and team cohesion. With flat hierarchies and the opportunity to influence the future of retail and hospitality software, it offers a dynamic career path for those with strong system integration skills.