2nd Level Support Specialist | COMBASE AG: 2nd Level Support Spezialist:In (m/w/d)
COMBASE AG
Job Summary
As a 2nd Level Support Specialist at COMBASE AG, you will play a critical role in maintaining the integrity and performance of cloud-based Point-of-Sale solutions. Your day-to-day responsibilities include identifying and resolving complex technical issues, performing remote configuration and maintenance of IT system environments, and collaborating with the 1st Level Support team and client IT staff via a ticketing system. You will be expected to work both remotely and occasionally on-site at client locations. The ideal candidate brings a strong background in system integration, proficiency in Linux and Windows administration, and solid database knowledge. This role is unique because it offers the opportunity to work with modern technologies in an agile environment, supported by a collaborative team culture that values professional development, flat hierarchies, and active employee participation in shaping the company's future.
Required Skills
Education
Vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or equivalent qualification.
Experience
- Professional experience in IT system integration or a comparable technical role
- Demonstrated experience in the administration of GNU/Linux and Windows environments
- Practical experience in database management and network troubleshooting
Languages
Additional
- Valid Class B driver's license required for occasional on-site client visits.
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