IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is perfect for an IT Service Technician who excels at bridging the gap between technology and people, focusing on problem resolution and user support within an international working environment in Munich. Day-to-day responsibilities include troubleshooting hardware and software issues, providing essential First and Second Level Support for Microsoft Windows and Office products via the IT Service Desk, and maintaining accurate IT documentation within the ticketing system. Key qualifications include a completed IT professional training (e.g., as an IT Specialist for System Integration), familiarity with Windows Client operating systems (Windows 7/10), MS Office products, and experience handling IT end-user hardware like notebooks, desktops, and smartphones. This position offers an attractive compensation package, individual development opportunities, and a thorough onboarding process, with the potential for permanent employment after an initial temporary placement.