IT Technician for On-Site Support | IT-Techniker im Vor Ort Support (m/w/d)

Job Summary

This role involves ensuring the usability of applications and hardware components for employees at a customer site in Munich-Sendling. The IT Technician will be responsible for providing comprehensive first-level support, handling inquiries via phone, email, remote access, and direct on-site assistance. Key daily tasks include creating and managing user accounts and permissions, supporting the commissioning and use of mobile devices, and managing tablets and mobile phones using a Mobile Device Management (MDM) solution. The ideal candidate holds a completed IT qualification, possesses knowledge of Windows 7/10 and Microsoft Office suites (2013-365), and has experience working with ticketing systems like TopDesk. This is a full-time, permanent position offered through temporary employment with the option for permanent takeover, providing a secure workplace and excellent long-term career prospects.